Deleting Your Account & App Data
Last Updated: September 29, 2025
If you no longer wish to use The PWR app and want to delete your account and all associated data, please follow the instructions below.
Important Considerations Before Deleting:
Data is Not Recoverable: Once your account and data are permanently deleted, they cannot be restored unless you create a backup file from within the app before proceeding with the deletion process.
Locally Stored Data: Your app data is stored locally on your device. If you have previously created a backup of this data to your personal Google Drive or iCloud account, that data is stored and managed by Google or Apple, not by us. To fully remove all your app data, you will also need to manually delete those backups from your Google Drive or iCloud account. For instructions, please refer to:
How to Delete Your Account and Linked Data?
In the PWR App, go to your “Profile” section in the main navigation menu located at the bottom of the screen, then tap on “Account”. Under “Account management,” you will see the option “Delete Account.” Tap on “Delete Account” and follow the steps provided within the app.
For any questions related to the account and data deletion process, email us at hello@thepwrapp.com
What Happens After Your Request?
After initiating the account and data deletion, we will begin the process of permanently deleting the server-backed data, consisting of your name, email address, and your Google profile picture URL (if applicable), and then your local app data from your device. Your associated data will be permanently purged from our servers and backup systems.
Important Note on Re-Registration
Please be aware that our account deletion process permanently removes your account and data from our servers. If you later choose to sign in to The PWR app again using the same Google or Apple account, a new and distinct app account will be created for you.
Communications and Support Data
When you contact us for support, we may collect and process the Contact Information you provide (e.g., your email address) and the content of your communication (collectively, "Communications Data").
Purpose: We retain this data solely to address your inquiry, provide effective technical assistance, and improve the quality of our service.
Marketing Policy: Your Contact Information is not used for marketing purposes unless you have provided us with your explicit consent.
Deletion of Communications Data
You have the right to request the deletion of your Communications Data (your email and related content) by sending a request to hello@thepwrapp.com.
Upon receipt of a verified deletion request, we will take all reasonable steps to delete the data associated with your email address; however, complete deletion across all backup systems may take up to ninety (90) days.
For more information, please refer to our Terms of Service and Privacy Policy.
If you have any further questions, email us at hello@thepwrapp.com